A well-established international organization is seeking a highly organized and customer-focused Catering Manager to oversee catering services for private and corporate events. The ideal candidate will be responsible for managing bookings, ensuring timely deliveries, and providing a seamless customer experience.
Key Responsibilities:
Oversee and manage all catering operations for private and corporate events.
Handle customer inquiries, bookings, and event planning to ensure smooth execution.
Coordinate with kitchen and logistics teams for timely food preparation and delivery.
Maintain high standards of customer service and address any issues or complaints promptly.
Develop and maintain strong relationships with clients to encourage repeat business.
Ensure catering equipment, packaging, and presentation meet brand standards.
Monitor inventory and coordinate with procurement to ensure stock availability.
Train and manage catering staff to uphold quality and efficiency.
Collaborate with the marketing team to promote catering services and expand the customer base.
Maintain records of sales, expenses, and customer feedback for continuous improvement.
Requirements:
Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
3+ years of experience in catering management, event planning, or food service.
Strong customer service and communication skills.
Excellent organizational and multitasking abilities.
Experience in logistics and delivery coordination.
Ability to handle high-pressure situations and ensure flawless event execution.
Proficiency in MS Office and catering management software.
Passion for food service and delivering exceptional customer experiences.
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